Exchange Policy
At Ayesha's Collection, customer satisfaction is our top priority. We offer exchanges only if you receive a damaged, defective, or incorrect item.
To be eligible for an exchange, the item must be unused, in its original condition, and must have all tags and packaging intact. You must contact us within 2–3 days of receiving your order to request an exchange.
To request an exchange, please contact our support team directly at raahimabdul20@gmail.com or +92-333-2194763. Kindly provide your order number, product details, and clear photos showing the issue. Once your request is approved, we will guide you through the exchange process.
Please note that we do not offer refunds. Exchanges are subject to stock availability. If the requested item is unavailable, we may offer you an alternative product or store credit. We reserve the right to decline exchange requests that do not meet our policy criteria. Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Sale items, customized products, and promotional items are not eligible for exchange unless they are faulty.
For further assistance, please contact us at raahimabdul20@gmail.com or call us at +92-333-2194763.